Company may collect and receive Customer Data and other information and data (“Other Information”) in a variety of ways:
Generally, no one is under a statutory or contractual obligation to provide any Customer Data or Other Information (collectively, “Information”). However, certain Information is collected automatically and, if some Information, such as Services setup details, is not provided, we may be unable to provide the Services.
Customer Data will be used by Company in accordance with Customer’s instructions, including any applicable terms in the Customer Agreement and Customer’s use of Services functionality, and as required by applicable law. Company is a processor of Customer Data and Customer is the controller. Customer may, for example, use the Services to grant and remove access to the Services, assign roles and configure settings, access, modify, export, share and remove Customer Data and otherwise apply its policies to the Services.
Company uses Other Information in furtherance of our legitimate interests in operating our Services, Website and business. More specifically, Company uses Other Information:
How We Share And Disclose Information
This section describes how Company may share and disclose Information, as described in the section entitled 'Information We Collect and Receive' above. Customers determine their own policies and practices for the sharing and disclosure of Information. Company does not control how they or any other third parties choose to share or disclose Information.
Company takes security of data very seriously. Company works hard to protect Information you provide from loss, misuse, and unauthorized access or disclosure. These steps take into account the sensitivity of the Information we collect, process and store, and the current state of technology. Given the nature of communications and information processing technology, Company cannot guarantee that Information during transmission through the Internet or while stored on our systems or otherwise in our care will be absolutely safe from intrusion by others. When you click a link to a third-party site, you will be leaving our site and we don’t control or endorse what is on third-party sites.
To the extent prohibited by applicable law, Company does not allow use of our Services and Website by anyone younger than 16 years old. If you learn that anyone younger than 16 has unlawfully provided us with personal data, please contact us and we will take steps to delete such information.
Data protection law in certain jurisdictions differentiates between the “controller” and “processor” of information. In general, Customer is the controller of Customer Data. In general, Company is the processor of Customer Data and the controller of Other Information. ELoveit, Ltd., a Texas limited liability company based in Houston, Texas, is the controller of Other Information and a processor of Customer Data relating to Authorized Users.
This section provides additional details about the personal information we collect about California consumers and the rights afforded to them under the California Consumer Privacy Act or “CCPA.”
For more details about the personal information we have collected over the last 12 months, including the categories of sources, please see the Information We Collect and Receive section above. We collect this information for the business and commercial purposes described in the How We Use Information section above. We share this information with the categories of third parties described in the How We Share and Disclose Information section above. Company does not sell (as such term is defined in the CCPA) the personal information we collect (and will not sell it without providing a right to opt out). Please note that we do use third-party cookies for our advertising purposes.
Subject to certain limitations, the CCPA provides California consumers the right to request to know more details about the categories or specific pieces of personal information we collect (including how we use and disclose this information), to delete their personal information, to opt out of any “sales” that may be occurring, and to not be discriminated against for exercising these rights.
California consumers may make a request pursuant to their rights under the CCPA by contacting us at email@example.com. We will verify your request using the information associated with your account, including email address. Government identification may be required. Consumers can also designate an authorized agent to exercise these rights on their behalf.
Company complies with the California Consumer Privacy Act (CCPA) and supports our customers’ compliance with the CCPA. As a provider of enterprise collaboration tools, Company is primarily a service provider under the CCPA.
To help our customers meet their CCPA compliance obligations we offer several data management tools, including:
We describe above the data Company collects. It’s important to understand how we define that data under two distinct categories: Customer Data and Other Information.
“Customer Data” means messages, files or other content submitted to the Service. This data is collected on behalf of the Customer and Company is a processor (service provider) of Customer Data and the Customer is the controller.
“Other Information” refers to data Company collects, generates and/or receives from usage of the Company Service, including related or other supplementary data. Company uses Other Information in furtherance of our legitimate interests in operating our Services. Company is the controller of Other Information.
For the specific categories of personal information related to the Customer Data in your workspace that the Customer may collect, maintain, sell or disclose, please direct your inquiry to the Customer.
Consumer requests will be handled within the timeframes set forth in the CCPA.
Company takes all reasonable precautions to verify your identity in connection with fulfilling its responsibilities under the CCPA. The verification steps may vary. We evaluate each request based on the individual submitting the request and the category of data related to the request (Customer Data or Other Information).
If you are a Customer making a request for Customer Data or deletion of information, we will verify your identity before processing the request.
If you are an Authorized User of an Company account and you are requesting access to or deletion of Customer Data, we will pass your request along to the Customer associated with your account to verify.
If you are an Authorized User or Customer requesting Other Information, we will verify your identity based on the nature of your request.
If you have requested only the categories of Other Information that Company has collected as a service provider, then Company need only verify identity to a reasonable degree of certainty. In order to provide specific information, Company will need to verify your identity to a reasonably high degree of certainty.
The CPRA’s (California Privacy Rights Act) date of enforcement is January 1, 2023.
CPRA establishes new rights for consumers including:
The CPRA provides special protections for a new subset of personal information called “sensitive personal information” (SPI).
SPI consists of personal information that reveals a consumer’s:
The CPRA provides additional limitations on the use and disclosure of SPI, above and beyond the limitations applicable to all personal information.
Contact Email: firstname.lastname@example.org
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You can find a list of the third-party cookies that Company uses on our Website along with other relevant information in our cookie table. While we do our best to keep this table updated, please note that the number and names of cookies, pixels and other technologies may change from time to time. Third-party cookies are limited to our Website and are not used in our Services.
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2410 Polk St. Suite 200
Houston, TX 77003